This product allows all the knowledge gained by your most experienced staff to be stored as part of the system. Whenever a problem occurs the user can then instantly see any relevant information/tips available to resolve the problem increasing efficiency and possible down time.

The Expert System allows you to organise your knowledge into any number of decision "trees". The root of each tree is the problem that you need to solve. Below the root you define all the decision and action nodes needed to find the solution to each problem.

Included with Prodigy Complete.